Terms and Conditions
Website: www.littlebuilderskitchen.com
Last Updated: 24 October 2026
1. Introduction
Welcome to Little Builders Kitchen (“we”, “us”, “our”). These Terms and Conditions govern your use of our website and the purchase and use of our digital products and services.
Little Builders Kitchen operates from New South Wales, Australia, and may offer its products to customers internationally.
By accessing our website, purchasing a product or using our services, you agree to these Terms and Conditions, subject to any consumer rights that cannot legally be excluded.
2. Our Digital Products
Little Builders Kitchen creates and sells individual interactive digital storybooks, primarily designed for children aged 3–5.
Depending on the title, our interactive books may include:
- Animated and interactive story pages
- Read-aloud narration
- Educational videos and demonstrations
- Interactive quizzes and learning games
- Food-building and creative activities
- Early literacy and educational exercises
- Social and emotional learning activities
The features included in each storybook may vary and are described on the relevant product page.
Downloadable Stickers, Colouring Pages and Activities
Little Builders Kitchen may also provide downloadable stickers, colouring pages, activity sheets and other printable educational resources.
These materials may be offered as separate digital products, free resources or additional activities included with selected storybooks.
Downloadable resources are included with a purchase only where expressly stated in the relevant product description.
Downloads may be supplied in PDF, PNG, JPG or other suitable digital formats.
Customers may download, save and print these resources for personal, non-commercial use within their own household.
Printed colours, sizes and quality may vary depending on the customer’s printer, paper, ink and settings.
Customers are responsible for supplying their own printing materials and equipment.
All Little Builders Kitchen products are digital unless expressly advertised otherwise. No physical books, stickers, colouring pages or other printed materials will be shipped.
Unless specifically stated on a product page, purchasing an interactive storybook does not include a downloadable or printable copy of the storybook itself.
Access to interactive storybooks generally requires an internet connection, a compatible device and a suitable web browser.
3. Customer Eligibility and Parental Responsibility
Purchases and customer accounts must be managed by adults aged 18 years or older, or persons otherwise legally permitted to enter into a purchase agreement.
Our digital content is designed primarily for young children, but parents and guardians are responsible for supervising their children’s use of our products.
Parents and guardians should determine whether each story, activity or learning experience is appropriate for their child’s age, abilities and individual circumstances.
4. Safety and Supervision
Little Builders Kitchen encourages creativity, educational development and family participation through food-related stories and activities.
Appropriate adult supervision is essential whenever children participate in cooking, food preparation, crafting or other practical activities.
- Adults must handle knives, scissors, ovens, hot surfaces and potentially dangerous appliances.
- Parents and guardians must check ingredients for allergies, intolerances and dietary restrictions.
- Ingredients and activities should be appropriate for the child’s age and abilities.
- Small objects, craft materials and food items must be assessed for potential choking hazards.
- Good food hygiene, handwashing and safe food preparation practices should always be followed.
- Ingredients must be fresh, properly stored and safe to consume.
- Children must be supervised when using scissors, glue, sticker materials or other craft supplies.
- Printed and downloadable activities should be used with age-appropriate materials and supervision.
Our materials are intended for educational and entertainment purposes and do not replace professional medical, dietary, nutritional or food-safety advice.
Nothing in this section excludes liability that cannot lawfully be excluded.
5. Individual Purchases and Payments
Little Builders Kitchen sells individual digital products for a one-time purchase price unless expressly stated otherwise on the relevant product page.
Purchasing an individual digital storybook does not create a monthly subscription or recurring payment obligation.
Applicable prices, currencies, taxes and total charges will be displayed before checkout is completed.
We may change prices for future purchases without affecting orders already accepted.
Payments are processed through secure third-party payment processing services.
We do not ordinarily receive or store customers’ complete payment card details on our website servers.
Customers are responsible for providing accurate billing and contact information.
6. Digital Delivery
Following successful payment confirmation, customers will receive access to their purchased digital products through the delivery method described at checkout.
Interactive storybooks may be accessed through a customer account, order confirmation, secure digital access link or another method specified at purchase.
Downloadable stickers, colouring pages and other printable resources may be delivered through digital download links, customer accounts or email instructions.
Download links may have reasonable technical or security restrictions. Any material download limit or expiry affecting a purchased product will be disclosed before purchase where required by law.
No physical delivery is provided.
If a purchased product is not delivered, a download or access link fails, or a significant technical problem occurs, customers should contact:
izel@littlebuilderskitchen.com
We will investigate and take reasonable steps to resolve delivery or access problems in accordance with applicable consumer protection laws.
7. Digital Access and Availability
Purchased interactive storybooks do not currently have a scheduled expiry date.
Little Builders Kitchen aims to maintain access to purchased storybooks on an ongoing basis for as long as reasonably practicable.
Our digital products rely on technology and services that may occasionally experience interruptions, updates or changes in functionality.
Where reasonably practicable, we will take reasonable steps to maintain or restore access, resolve significant technical issues or provide suitable alternatives.
Downloadable products are supplied according to the delivery and access arrangements described at purchase. Customers are encouraged to retain their own copies of any files provided for download.
Purchasing digital content does not transfer ownership of our publishing systems, software, underlying source files or website infrastructure.
Nothing in this section affects customers’ rights under applicable consumer protection laws.
8. Third-Party Technology and Services
Little Builders Kitchen uses licensed digital publishing technology, website infrastructure and interactive content services to create, host and deliver its products.
Certain features, including animations, narration, videos, quizzes, games and other interactive elements, may depend on external technology providers.
These services may occasionally experience technical interruptions, software updates, compatibility changes, changes in functionality or discontinuation.
Where reasonably practicable, Little Builders Kitchen will take reasonable steps to maintain access, resolve material technical issues or provide suitable alternative functionality.
We may maintain independent backup copies of digital products to support business continuity. Such backups may differ from the original presentation and may not reproduce every interactive element.
Nothing in this section excludes or limits statutory rights or remedies available under applicable consumer protection laws.
9. Refund Policy
NO VOLUNTARY REFUNDS OR EXCHANGES FOR CHANGE OF MIND, TO THE EXTENT PERMITTED BY LAW.
Due to the digital nature of our products, Little Builders Kitchen does not offer voluntary refunds, exchanges or store credits merely because a customer:
- Changes their mind after purchasing
- Accidentally purchases the wrong storybook or downloadable product
- Decides they no longer want the purchased product
- Does not use, read, download or print the purchased product
- Prefers another product after purchase
- Does not have suitable printing equipment for a clearly described printable resource
This policy applies where the product has been correctly supplied as described and applicable law does not require a refund or another remedy.
Nothing in this Refund Policy excludes, restricts or modifies any consumer right or guarantee that cannot legally be excluded.
Customers may be entitled to a refund, repair, replacement access, price reduction, cancellation or another remedy where required by the Australian Consumer Law or applicable consumer protection laws in another jurisdiction.
This may include circumstances where a purchased product is not delivered, is materially different from its description, is defective or fails to meet an applicable consumer guarantee.
Customers experiencing an issue should contact:
izel@littlebuilderskitchen.com
Please include your order number and a description of the problem so we can investigate.
We will provide any remedy required by applicable law.
10. International Purchases and Cancellation Rights
Little Builders Kitchen may sell digital products internationally.
Applicable consumer protection laws and cancellation rights may vary depending on the customer’s country of residence.
Customers in certain jurisdictions, including eligible customers in the European Union and United Kingdom, may have statutory withdrawal or cancellation rights for online purchases.
For qualifying digital-content transactions, an applicable statutory withdrawal or cancellation right may be lost when digital delivery begins, but only if all relevant legal requirements have been satisfied.
Depending on the applicable law, these requirements may include express consent to immediate digital delivery, acknowledgment of the consequences for cancellation rights and confirmation of the agreement.
Simply agreeing to these general Terms and Conditions does not necessarily satisfy all legal requirements for losing a statutory cancellation right.
Where a statutory withdrawal or cancellation right remains available, Little Builders Kitchen will honour that right.
Eligible customers may submit a clear withdrawal request by emailing:
izel@littlebuilderskitchen.com
Customers may use the following optional withdrawal wording:
I hereby give notice that I withdraw from my purchase of the following digital product(s): . Order number: [number]. Order date: [date]. Customer name: [name]. Customer address: [address]. Date of notice: [date].
Where applicable law requires an online withdrawal function or other cancellation facility, that function must also be provided.
11. Intellectual Property and Copyright
Little Builders Kitchen’s original stories, characters, illustrations, narration, branding, animations, creative materials and other original content are owned by Little Builders Kitchen or used under appropriate licences.
Some material may be created using licensed digital tools or artificial intelligence-assisted processes. Third-party material remains subject to the rights of its respective owners.
Purchasing a digital product grants the customer a personal, non-exclusive, non-transferable and non-commercial licence to use the purchased content in accordance with these Terms.
Customers may not, without prior written permission:
- Copy or reproduce our interactive storybooks for redistribution
- Resell, sublicense or commercially exploit our content
- Share restricted storybook access links with unauthorised persons
- Upload our products to other websites or online platforms
- Sell or redistribute our illustrations, characters, narration, videos or creative materials
- Distribute purchased printable files to third parties
- Claim our original work as their own
- Remove ownership notices or copyright information
- Extract, scrape or repurpose content for unauthorised commercial use
Permitted Use of Printable Materials
Where Little Builders Kitchen expressly provides downloadable stickers, colouring pages or other printable resources, customers may download, save and print copies for personal, non-commercial use within their own household.
This permission does not include selling, redistributing, publicly uploading, commercially reproducing or sharing the original digital files with others without written permission, except where permitted by law.
Purchasing or downloading a printable resource does not transfer copyright or commercial ownership of the underlying artwork or design.
Unauthorised distribution or commercial exploitation may result in appropriate legal action.
Nothing in this section restricts activity expressly permitted by applicable copyright or consumer law.
12. Customer Accounts and Security
Customers are responsible for maintaining the confidentiality of their account login details and restricted digital access links.
Customers must not attempt to access restricted areas of our website without authorisation, interfere with website security or use our services unlawfully.
Little Builders Kitchen may take reasonable steps to restrict access in cases involving fraud, security threats, serious misuse or violations of these Terms.
Any restriction or suspension will be subject to applicable legal rights.
We will not arbitrarily remove access from legitimate customers.
13. External Content and Links
Our website and digital storybooks may contain external links, embedded media or content supplied by independent service providers.
External services may operate under their own terms, privacy policies and technical requirements.
Little Builders Kitchen cannot control every subsequent change made to external websites, videos, games or other online content.
However, we will take reasonable care when selecting content and responding to material issues that are reported to us.
Parents and guardians should supervise children when they access external websites or interactive content.
14. Product Updates and Changes
Little Builders Kitchen may update its products to improve performance, correct errors, maintain compatibility, replace broken links or introduce new features.
Such updates may reasonably affect the appearance or operation of particular features.
We will not arbitrarily substitute an unrelated product for a purchased storybook.
Where a change materially reduces functionality promised at purchase or fails to comply with applicable law, customers retain their mandatory rights and remedies.
15. Liability and Consumer Guarantees
To the maximum extent permitted by applicable law, Little Builders Kitchen is not responsible for losses arising solely from unreasonable misuse of its products, activities conducted without appropriate supervision or circumstances for which applicable law does not make us responsible.
We do not exclude liability that cannot lawfully be excluded.
Nothing in these Terms removes, restricts or modifies statutory consumer guarantees, mandatory refund rights, cancellation rights or other legal remedies available to customers.
Australian customers may have rights under the Australian Consumer Law. International customers may have additional mandatory rights in their countries of residence.
16. Privacy and Personal Information
Little Builders Kitchen respects customer privacy.
Our Privacy Policy below explains how we collect, use, store, disclose and manage personal information.
Where applicable law requires separate consent for cookies, marketing or the collection of children’s personal information, that consent must be obtained through appropriate processes.
Agreement to these Terms does not replace legally required consent.
17. Governing Law and Disputes
These Terms and Conditions are governed by the laws of New South Wales, Australia, subject to mandatory consumer protection laws and jurisdictional rights that apply in other countries.
We encourage customers to contact us first if they experience a problem with a purchase, digital delivery or product functionality.
We will investigate and attempt to resolve genuine concerns reasonably and in accordance with applicable law.
Nothing in these Terms prevents customers from exercising their statutory rights or contacting an appropriate court, consumer protection authority or regulator.
If a provision of these Terms is invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
We may update these Terms when our products, services or legal obligations change. Updated Terms will not retrospectively remove rights customers have already acquired unless legally permitted.
18. Contact Information
Little Builders Kitchen
New South Wales, Australia
Email: izel@littlebuilderskitchen.com
Website: www.littlebuilderskitchen.com
Privacy Policy
Website: www.littlebuilderskitchen.com
Last Updated: 24 October 2026
1. Introduction
Little Builders Kitchen respects the privacy of its customers and website visitors.
This Privacy Policy explains how we collect, use, disclose, store and manage personal information associated with our website, digital products, purchases, customer accounts and related communications.
Little Builders Kitchen operates from New South Wales, Australia, and may sell digital products internationally.
Our educational and entertainment content is primarily designed for children aged 3–5, while purchases and account management are intended for parents, guardians and other eligible adult customers.
2. Personal Information We May Collect
Depending on how customers interact with our website, we may collect:
- Customer names and contact information
- Email addresses and billing details
- Order history and purchased product information
- Customer account details
- Messages and customer support requests
- Information about digital access and downloads where technically recorded
- Technical information, including IP addresses, browser types and device information
- Website usage and analytics information where enabled
- Cookie and session information
- Security information and relevant consent preferences
Payment transactions are handled by secure payment processing services presented at checkout.
We do not ordinarily receive or store complete payment card numbers on our own website servers.
3. How We Collect Information
We may collect information when customers:
- Purchase a digital storybook or downloadable product
- Create or manage a customer account
- Access or download purchased resources
- Contact us for assistance
- Request technical support
- Opt into optional communications
- Use our website and interactive services
Some technical information may also be collected automatically through essential website functions, security systems, server logs, cookies or embedded third-party content.
4. How We Use Personal Information
We may use personal information for the following purposes:
- Processing customer orders and payments
- Providing access to purchased interactive storybooks
- Delivering downloadable stickers, colouring pages and other digital resources
- Sending order confirmations and essential communications
- Responding to enquiries and technical support requests
- Investigating delivery problems and refund requests
- Maintaining website functionality and security
- Improving our products and customer experience
- Complying with tax, accounting and legal obligations
- Providing optional promotional communications where permitted by law
Where European Union or United Kingdom data-protection law applies, processing may rely on performance of a contract, legal obligations, legitimate interests where legally appropriate, or consent where required.
5. Cookies and Analytics
Our website may use essential cookies and similar technologies for shopping carts, checkout, account functionality, website sessions and security.
Additional analytics, advertising or marketing technologies may be used where enabled and lawfully configured.
Where applicable law requires consent for non-essential cookies or tracking, appropriate consent choices must be provided before the relevant technologies are activated.
Customers may manage cookies through their browser settings and any cookie preference tools made available on our website.
Disabling essential cookies may affect shopping cart, checkout or account functionality.
6. Third-Party Service Providers and Data Sharing
Little Builders Kitchen works with external service providers to support the operation of its website and digital products.
These providers may be involved in:
- Website hosting and maintenance
- Online shopping and payment processing
- Digital publishing and interactive content delivery
- Video hosting and embedded media
- Interactive educational games
- Transactional email and customer communications
- Website security, monitoring and backups
- Analytics and marketing where enabled
Personal information may be shared with or processed by these providers where reasonably necessary to deliver our products, operate our services, meet legal obligations or otherwise process information lawfully.
Some embedded services may receive technical information such as IP addresses, device details, browser identifiers or information about interactions with their content.
Where applicable law requires identification of particular third-party operators, additional privacy disclosures or information about children’s personal information, that information must be supplied in the required form.
We do not sell customer contact lists.
Applicable privacy laws may define the sale or sharing of technical identifiers more broadly, and customers retain any rights available under those laws.
7. Children’s Privacy
Little Builders Kitchen creates educational and entertainment content primarily for children aged 3–5.
Purchases, payments, account registration and customer support are intended to be managed by adults.
We do not intentionally request that children provide personal contact details, billing details or payment information.
However, websites and embedded interactive services may collect technical identifiers or other information when used by children.
Applicable children’s privacy laws, including the United States Children’s Online Privacy Protection Act (COPPA), may impose additional obligations on child-directed online services.
Where legally required, appropriate parental notice, verifiable parental consent or a recognised legal exception must apply before relevant personal information is collected.
Non-essential tracking or collection of children’s personal information must not be enabled without the required legal basis and safeguards.
Where applicable law requires specific identification of third-party operators collecting children’s personal information, those disclosures must be provided.
If you believe a child has provided personal information without the required permission, please contact:
izel@littlebuilderskitchen.com
We will investigate and take appropriate action, including deletion where required.
8. International Data Processing and Transfers
Little Builders Kitchen operates from Australia but may use service providers that process or store information internationally.
Personal information may therefore be transferred to or processed in countries outside Australia.
Where applicable law requires particular safeguards, information, transfer arrangements or other protections, we will comply with those requirements.
Using our website or accepting our Terms does not replace any separate legal requirements for international personal information transfers.
9. Data Security
Little Builders Kitchen aims to maintain reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse or disclosure.
These measures may include secure website connections, appropriate access controls, website security measures and reputable external service providers.
No method of online transmission or electronic storage is completely risk-free.
We will assess and respond to qualifying data security incidents in accordance with applicable legal requirements.
10. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain order records, respond to enquiries and meet applicable legal, tax and accounting requirements.
Retention periods may vary depending on the information and purpose for which it was collected.
Where information is no longer reasonably required, we aim to delete or de-identify it, subject to applicable legal obligations.
11. Customer Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Access personal information held about you
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Object to or restrict certain processing activities
- Request data portability where applicable
- Withdraw consent where processing relies on consent
- Unsubscribe from promotional communications
- Submit a complaint to an appropriate privacy authority
Privacy requests may be sent to:
izel@littlebuilderskitchen.com
We may need to verify your identity before processing certain requests.
We will respond within the timeframe required by applicable law.
Certain records may need to be retained for legal, tax or accounting purposes.
12. Marketing Communications
Customers may receive essential communications relating to their purchases, accounts, digital access and customer support.
Optional marketing communications will be sent only where permitted by applicable law, including obtaining consent where required.
Customers may unsubscribe from promotional emails at any time.
Unsubscribing from marketing communications does not remove access to previously purchased storybooks or downloadable resources.
13. External Websites and Interactive Content
Our website and digital products may contain links to external websites or embedded interactive content.
These services may operate under separate privacy policies and technical requirements.
External content providers may collect technical information when their services are accessed.
Parents and guardians should supervise children’s use of external websites and online content.
Little Builders Kitchen remains responsible for its own legal obligations concerning external services it selects or integrates.
14. Privacy Policy Updates
We may update this Privacy Policy to reflect changes to our business, products, service providers or applicable legal requirements.
The current update date will be displayed on this page.
Where required by law, we will provide additional notice or obtain appropriate consent before making material changes to relevant personal information practices.
15. Privacy Complaints and Contact Information
If you have questions, requests or concerns about how Little Builders Kitchen handles personal information, please contact us.
We will investigate privacy concerns and respond within a reasonable period and within any applicable legal timeframe.
Customers may also contact an appropriate privacy regulator where they have that right.
Little Builders Kitchen
New South Wales, Australia
Email: izel@littlebuilderskitchen.com
Website: www.littlebuilderskitchen.com